By Danny on 22 March 2022 | Verified purchase

Car-buying can be fraught with uncertaintly and doubt. Both Norman and Andrew provided and thoroughly friendly and personable service throughout. I was left with a feeling of trust and confidence, making the decision to buy my perfect Honda Civic much easier and more relaxed. Cannot recommend these guys highly enough.

Reply from Lea Valley Motor Company (Nazeing) Ltd on 22/03/22

Dear Danny, It was nice talking with you again today and I am so pleased you are enjoying your car. Thank you for sending such a positive review; the team at Lea Valley Motor Company Nazeing really appreciate your feedback and sentiments.

By Martyn R on 05 March 2022 | Verified purchase

Went to Lea Valley motors to view a BMW 5 series they had for sale. Was met by Norman who opened the car up for me and let me look round with no pressure. We had a test drive and as the car was immaculate with extremly low mileage we done a deal and bought it straight away. This car had full service history all the mot paperwork and came with a 6 month warranty this was a no brainer!! Andrew phoned me 3 days later to see if all was ok with the car,, great after care service. All the staff at Lea Valley were brilliant and i will definatley recommend them to friends and family. Great staff,,, Great car!!

Reply from Lea Valley Motor Company (Nazeing) Ltd on 05/03/22

Dear Martyn, It was nice speaking with you again today and I am glad you are enjoying the car so much. The team at Lea Valley Motor Company Nazeing very much appreciate you taking the time to write such a positive and detailed review, thank you.

By Dominic Monaghan on 03 March 2022 | Verified purchase

For a small, independent motor company; the customer service and help belies their size.You will not be left out of any stage in the sale of your purchase. I bought my car without visiting the garage. The car details and method of how the car would be delivered were carefully scoped by Norman. From putting down a deposit, I was telephoned when the car would be delivered and at what time. The car was driven from the garage to my home, 90 miles away. During the journey I was informed when they would be arriving. Remember, I had never seen the car! After a scan of the car and transfer of documents, I took the car out for a drive (Toyota Aygo). Two weeks later I am more than happy to say Lea Valley Motors were excellent.

Reply from Lea Valley Motor Company (Nazeing) Ltd on 03/03/22

Dear Dominic, It was nice talking with you and I am glad you are enjoying the car. Thank you for taking the time to write such a positive review; the team at Lea Valley Motor Company Nazeing really appreciate your sentiments and feedback

By Anonymous on 03 March 2022 | Verified purchase

Brilliant service Great 1st time car for our daughter

Reply from Lea Valley Motor Company (Nazeing) Ltd on 03/03/22

Dear Sir, Thank you so much for your kind review; it was very much appreciated by the team at Lea Valley Motor Company Nazeing

By Amanda on 02 March 2022 | Verified purchase

From start to finish Lea Valley Motor Company have been nothing but AWESOME. I can honestly say that the customer service I received was spot on. I was made to feel extremely comfortable and confident with my beautiful car i purchased, i received a lovely call from Norman to see how I was doing with my new car and if there was any issues (which there isnt). With this company I know they genuinely care about their customers and I'm so happy with my car. THANK YOU

Reply from Lea Valley Motor Company (Nazeing) Ltd on 02/03/22

Dear Amanda, It was nice talking with you again and I am so glad you are enjoying your car. Thank you for writing such a positive review; the team at Lea Valley Motor Company Nazeing really appreciate your sentiments.

By Melvyn Cooper on 28 February 2022 | Verified purchase

Each member of staff was very helpful without being "pushy". Help with choosing the car also extended to help with all the necessary paperwork. The offer of part-exchange and free delivery was much appreciated. AND received help with setting up a new Green Flag policy.

Reply from Lea Valley Motor Company (Nazeing) Ltd on 28/02/22

Dear David, It was nice talking with you again today and we are glad you are enjoying your car. Thank you for writing such a positive review; your feedback is invaluable and much appreciated by the team at Lea Valley Motor Company Nazeing.

By Kerry Davies on 28 February 2022 | Verified purchase

Service at Lea Valley Motors is Amazing!! Andrew was very friendly and knowledgeable, and very helpful. I am very happy with my Mini, that I had been looking for, for a while. Andrew is not at all forceful and there is no hard selling to try and sell the car. He was more than accommodating to take the car for a test drive for me, he noticed on the test drive that one of the windscreen wipers were squeeky and he said that they would sorted it no problem and no extra charge. Andrew made purchasing the car very relaxing and stress free, and when I picked the car up he went through everything with the paperwork and then took me too the car and explained where everything is and made sure I knew how to start the car and know where all the light switches and windscreen wipers were. I thought this was a great touch, and made me feel at ease to drive home. I also received a courtesy call a few days later to see how the car was doing. I feel very lucky that I came across Lea Valley Motors and would definitely recommend them to anyone looking for a new car.

Reply from Lea Valley Motor Company (Nazeing) Ltd on 01/03/22

Dear Kerry, It was very nice to meet you and I am glad you are enjoying your car. Thank you so much for taking the time to write such a kind, detailed review; it was very much appreciated not only by me but by all the team at Lea Valley Motor Company Nazeing

By Simone Freschi on 24 February 2022 | Verified purchase

Very good experience overall, both Andrew and Norman were incredibly helpful and understanding throughout the entire purchase process. The car - Renault Captur - is in great condition and we bought it for a very competitive price. Highly recommended.

Reply from Lea Valley Motor Company (Nazeing) Ltd on 24/02/22

Dear Simone, It was nice talking with you again today and I am glad you are enjoying the car. Thank you for taking the time to write such a positive review; the team at Lea Valley Motor Company Nazeing really appreciate your feedback.

By Anonymous on 22 February 2022 | Verified purchase

Very professional & thorough. I felt confident I was getting good advice about the car I bought.

Reply from Lea Valley Motor Company (Nazeing) Ltd on 22/02/22

Dear Sir, Many thanks for your kind remarks and feedback. The team at Lea Valley Motor Company Nazeing very much appreciate you taking the time write this review

By Molly Goddard on 11 February 2022 | Verified purchase

Excellent customer service. Andrew was very kind, professional and extremely helpful. Getting my first car was a big deal for me, thank you Lea Valley Motor company for delivering my dream car right to my doorstep!

Reply from Lea Valley Motor Company (Nazeing) Ltd on 11/02/22

Dear Molly, Thank you for taking the time to write such a positive review. Having spoke with you again recently I am delighted you are enjoying your car. Kind regards from the team at Lea Valley Motor Company Nazeing