By Amanda on 02 March 2022 | Verified purchase

From start to finish Lea Valley Motor Company have been nothing but AWESOME. I can honestly say that the customer service I received was spot on. I was made to feel extremely comfortable and confident with my beautiful car i purchased, i received a lovely call from Norman to see how I was doing with my new car and if there was any issues (which there isnt). With this company I know they genuinely care about their customers and I'm so happy with my car. THANK YOU

Reply from Lea Valley Motor Company (Nazeing) Ltd on 02/03/22

Dear Amanda, It was nice talking with you again and I am so glad you are enjoying your car. Thank you for writing such a positive review; the team at Lea Valley Motor Company Nazeing really appreciate your sentiments.

By Melvyn Cooper on 28 February 2022 | Verified purchase

Each member of staff was very helpful without being "pushy". Help with choosing the car also extended to help with all the necessary paperwork. The offer of part-exchange and free delivery was much appreciated. AND received help with setting up a new Green Flag policy.

Reply from Lea Valley Motor Company (Nazeing) Ltd on 28/02/22

Dear David, It was nice talking with you again today and we are glad you are enjoying your car. Thank you for writing such a positive review; your feedback is invaluable and much appreciated by the team at Lea Valley Motor Company Nazeing.

By Kerry Davies on 28 February 2022 | Verified purchase

Service at Lea Valley Motors is Amazing!! Andrew was very friendly and knowledgeable, and very helpful. I am very happy with my Mini, that I had been looking for, for a while. Andrew is not at all forceful and there is no hard selling to try and sell the car. He was more than accommodating to take the car for a test drive for me, he noticed on the test drive that one of the windscreen wipers were squeeky and he said that they would sorted it no problem and no extra charge. Andrew made purchasing the car very relaxing and stress free, and when I picked the car up he went through everything with the paperwork and then took me too the car and explained where everything is and made sure I knew how to start the car and know where all the light switches and windscreen wipers were. I thought this was a great touch, and made me feel at ease to drive home. I also received a courtesy call a few days later to see how the car was doing. I feel very lucky that I came across Lea Valley Motors and would definitely recommend them to anyone looking for a new car.

Reply from Lea Valley Motor Company (Nazeing) Ltd on 01/03/22

Dear Kerry, It was very nice to meet you and I am glad you are enjoying your car. Thank you so much for taking the time to write such a kind, detailed review; it was very much appreciated not only by me but by all the team at Lea Valley Motor Company Nazeing

By Simone Freschi on 24 February 2022 | Verified purchase

Very good experience overall, both Andrew and Norman were incredibly helpful and understanding throughout the entire purchase process. The car - Renault Captur - is in great condition and we bought it for a very competitive price. Highly recommended.

Reply from Lea Valley Motor Company (Nazeing) Ltd on 24/02/22

Dear Simone, It was nice talking with you again today and I am glad you are enjoying the car. Thank you for taking the time to write such a positive review; the team at Lea Valley Motor Company Nazeing really appreciate your feedback.

By Anonymous on 22 February 2022 | Verified purchase

Very professional & thorough. I felt confident I was getting good advice about the car I bought.

Reply from Lea Valley Motor Company (Nazeing) Ltd on 22/02/22

Dear Sir, Many thanks for your kind remarks and feedback. The team at Lea Valley Motor Company Nazeing very much appreciate you taking the time write this review

By Molly Goddard on 11 February 2022 | Verified purchase

Excellent customer service. Andrew was very kind, professional and extremely helpful. Getting my first car was a big deal for me, thank you Lea Valley Motor company for delivering my dream car right to my doorstep!

Reply from Lea Valley Motor Company (Nazeing) Ltd on 11/02/22

Dear Molly, Thank you for taking the time to write such a positive review. Having spoke with you again recently I am delighted you are enjoying your car. Kind regards from the team at Lea Valley Motor Company Nazeing

By Julie Hinckley on 07 February 2022 | Verified purchase

Amazing, helpful service. Completely no pressure sales and Andrew was very patient and easy to deal with.

Reply from Lea Valley Motor Company (Nazeing) Ltd on 07/02/22

Dear Julie, It was nice to meet you and thank you so much for your kind review, and feedback. I am glad you are enjoying your car. Kind regards from the team at Lea Valley Motor Company Nazeing

By LISA GARNER on 24 January 2022 | Verified purchase

From the initial telephone enquiry I made to collecting the car, the service provided by Lea Valley Motors was excellent. Everyone I came into contact with was extremely helpful, courteous and honest. I would highly recommend them.

Reply from Lea Valley Motor Company (Nazeing) Ltd on 24/01/22

Dear Lisa, It was so nice to meet you and we trust you are enjoying your car. Thank you for your very kind comments and review. The team at Lea Valley Motor Company Nazeing really appreciate your feedback.

By Joe Fiber on 20 January 2022 | Verified purchase

Andrew and Norman couldn't have been more helpful! They answered all questions I had about the car, had all the documents available and the car was spotless! Even after the sale they have continued to be helpful in providing additional documents and info. Thanks again!

Reply from Lea Valley Motor Company (Nazeing) Ltd on 20/01/22

Dear Joseph, Thank you so much for kind comments and feedback; and we are so glad you are enjoying your car. Kind regards from the team at Lea Valley Motor Company Nazeing

By STEPHEN ARUNDEL on 13 January 2022 | Verified purchase

Bought a 2016 Volvo spoke to Norman who told me I would not be disappointed with the car, I travelled 220 mile to view the car when I arrived to see the car like Norman told me I was not disappointed, very happy with the car, Norman even went out of his way to ring me to ask how I was finding the car, too garage and top sales man who made buying the car very easy, thanks for everything Norman 👍

Reply from Lea Valley Motor Company (Nazeing) Ltd on 14/01/22

Dear Stephen, Thank you for your very kind comments/feedback about the service you received from Norman, and we are so pleased you are very happy with your car. Kind regards from the team at Lea Valley Motor Company Nazeing